1. Who we are
Joy Skipper Trail (joyskippertrail.icu) is a small family-run business based at 14 Quay Lane, Lyme Regis, Dorset DT7 3JJ. We are the data controller for any personal information you share with us.
2. What we collect
When you book a walk or contact us, we collect: your name, email, phone number (if provided), the walk you've booked, and any notes you've shared. If you pay through our website, payment details are handled by our payment processor — we never see or store full card numbers.
3. How we use it
We use your information to confirm and manage your booking, to contact you about changes (weather, tides, scheduling), and — only if you opt in — to send occasional notes about new walks or seasonal experiences.
4. Who we share it with
We share data only with the providers we need to run the business: our email host, our booking software, and our payment processor. We never sell your information. We never share it for marketing by third parties.
5. How long we keep it
Booking records are kept for 6 years (a UK tax requirement). Marketing contact details are kept until you ask us to delete them.
6. Your rights
You can ask us at any time to see, correct, or delete the personal data we hold about you. Just write to [email protected] and we'll respond within 30 days.
7. Cookies
Our website uses a small number of essential cookies to remember your preferences and keep the site working. We don't use advertising cookies or third-party trackers.
8. Changes to this policy
If we update this policy, we'll change the date at the top and, for significant changes, let you know by email if you're on our list.
9. Contact
For any privacy question, write to [email protected] or send a letter to the address above. You also have the right to complain to the UK Information Commissioner's Office (ICO).